Last Updated: April 11, 2026
Company Name: 渭源强升商贸有限公司
Email: service@mail.ybaxvet.com
Phone: +86 19292597061
Address:甘肃省定西市渭源县清源镇北环路渭水华庭2号楼101室直播孵化基地1064号
Legal Representative: Liu Huaqiang
Unified Social Credit Code: 91621123MAK4GYE9XA
Product Shipping and Delivery Policy
Thank you for choosing our products. To help you clearly understand matters related to shipping and delivery and to ensure a smooth shopping experience, we have established this Shipping and Delivery Policy. Please read it carefully. We operate in Singapore with a full range of products and provide professional product and logistics services. If you have any questions, please feel free to contact us:
Customer Service Contact:
Email: service@mail.ybaxvet.com
Phone: +86 19292597061
Customer Service Hours:Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)
I. Shipping Fee
We offer free shipping. You do not need to pay any shipping fees when placing an order. All shipping costs are fully covered by us.
II. Order Processing and Delivery
Once your order is successfully placed, we will arrange the preparation and shipment of products in the order they were received. Specific rules are as follows:
- Processing Time: After the order is successfully placed, the processing and shipping period is approximately 3 business days (excluding Saturdays, Sundays, and national public holidays, which are counted as preparation and handling time);
- Shipping Time: Shipments are not limited to a specific time window and cannot be scheduled for a designated time slot. Delivery services are available on Saturdays, Sundays, and national public holidays to ensure you receive your products as soon as possible.
III. Estimated Delivery Time
After the product is shipped, the estimated delivery time is approximately 7 business days. This is for reference only; actual delivery times may vary due to logistics transfers, the remoteness of the destination, or other unforeseen circumstances. Thank you for your understanding.
If you have any questions regarding your order shipment or delivery (e.g., checking logistics progress, reporting delivery issues), please contact us using the above customer service details. We will verify and handle your inquiry promptly and are committed to assisting you.
