May every great item become a warm accent in your home, and may your time at home be relaxed and comfortable.

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Last Updated: April 11, 2026

Company Name: 渭源强升商贸有限公司

Email: service@mail.ybaxvet.com

Phone: +86 19292597061

Address:甘肃省定西市渭源县清源镇北环路渭水华庭2号楼101室直播孵化基地1064号

Legal Representative: Liu Huaqiang

Unified Social Credit Code: 91621123MAK4GYE9XA


Product Service Terms

Thank you for choosing our products and services. These terms clarify the rights and obligations of both parties. Please read carefully. We operate in Singapore with a full range of products and comply with applicable laws and regulations. For any questions, please contact our customer service:

Customer Service Contact:
Email: service@mail.ybaxvet.com

Phone: +86 19292597061

Customer Service Hours:Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

I. Scope of Services

We provide full-range product sales, order processing, after-sales consultation, and logistics services. By submitting an order, you are deemed to have accepted all terms outlined herein.

II. Pricing and Taxes

  1. Product prices include applicable taxes. You only need to pay the full price displayed at checkout. No hidden fees apply.
  2. Customs duties are applied according to the customs policies of your delivery location, with the amount determined by local customs. Duties are your responsibility. For deliveries within Singapore, purchases over SGD 400 are subject to consumption tax (excluding taxable goods such as tobacco and alcohol).

III. Order and Service Rules

  1. Submitting an order confirms your purchase and requires timely payment. Orders not paid on time will be automatically canceled.
  2. We will prepare and ship products based on your order information to ensure transaction security. You must provide accurate and truthful personal information; any losses caused by incorrect information are your responsibility.

IV. User Rights and Obligations

  1. You have the right to receive genuine products and agreed services and may submit inquiries, complaints, or suggestions regarding products or services.
  2. You must comply with these terms and applicable laws, not engage in illegal activities, and properly protect your personal and order information.

V. Our Responsibilities and Obligations

  1. Provide authentic and qualified products, disclose product information truthfully, and protect your right to informed choice.
  2. Respond to inquiries and after-sales requests within working hours, processing feedback within 1–3 business days, and strictly safeguard your information security.

VI. Disclaimers

  1. We are not responsible for losses caused by factors beyond our control (e.g., force majeure, logistics delays), but we will assist in resolving issues.
  2. Losses caused by false information, improper operations, or non-compliance with customs policies are your responsibility, and we reserve the right to terminate services.

VII. Modifications and Dispute Resolution

  1. We may modify these terms based on legal requirements or business needs. Users will be informed of updates, and continued use of services constitutes acceptance of the revised terms.
  2. Any disputes regarding these terms will first be resolved through negotiation. If negotiation fails, disputes will be resolved under Singapore law.

For any questions, please contact customer service using the above contact information. We are committed to providing assistance.