Last Updated: April 11, 2026

Company Name: 渭源强升商贸有限公司

Email: service@mail.ybaxvet.com

Phone: +86 19292597061

Address:甘肃省定西市渭源县清源镇北环路渭水华庭2号楼101室直播孵化基地1064号

Legal Representative: Liu Huaqiang

Unified Social Credit Code: 91621123MAK4GYE9XA

Product Data Security Policy

To ensure the security of your data and clarify our rules for data handling, we have established this policy. We operate in Singapore with a full range of products and strictly comply with the Personal Data Protection Act (PDPA) of Singapore and related regulations. If you have any questions, please contact our customer service:

Customer Service Contact:
Email: service@mail.ybaxvet.com

Phone: +86 19292597061

Customer Service Hours:Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

I. Data Security Responsibility

We are responsible for protecting your personal information, order data, and other data generated during shopping or consultations, and preventing unauthorized access, leakage, tampering, or misuse.

II. Data Security Measures

1. Technical Protection: We use encryption, access control, secure backups, and other technologies, regularly inspecting and repairing system vulnerabilities to prevent cyber attacks and data leaks.
2. Management Standards: We maintain a robust data security management system, strengthen employee training, strictly prohibit unauthorized access or data leaks, and take serious action against violations.
3. Cross-Border Transmission: For cross-border data transfers, we comply with relevant laws and ensure the recipient provides an equivalent level of data protection.
4. Risk Prevention: We conduct regular risk assessments, establish emergency response plans, and promptly address data security risks and related incidents.

III. Data Handling Standards

1. Data Collection: We only collect data necessary for providing services and do not collect unrelated information, clearly informing users of the purpose of collection.
2. Data Use: Data is only used for order processing, after-sales service, and other agreed purposes. Without your consent, data is not shared or sold to third parties.
3. Data Storage: Data is stored reasonably based on service needs, with security protections in place. Data is deleted or anonymized once no longer needed, in accordance with the law.

IV. User Rights Regarding Data

1. You have the right to access, correct, or delete your data. Requests can be submitted via customer service and will be processed within 1–3 business days.
2. You may inquire about data handling and report any data anomalies. Customer service will promptly verify and provide feedback.

V. Liability for Violations and Disclaimers

1. Employees who violate data security rules by leaking or misusing data will be seriously dealt with, and severe cases may result in legal action. Our company will assume responsibility for data security incidents caused by our actions.
2. Data security issues caused by factors beyond our control (e.g., force majeure, cyberattacks) are not the responsibility of our company, but we will assist in handling them.

VI. Additional Notes

1. This policy complies with Singaporean law. Matters not covered will be handled according to legal regulations.
2. We reserve the right to modify this policy based on actual circumstances. Users will be informed of changes, and continued use of our services constitutes acceptance of the updated policy.
3. For questions, consultations, or reports related to data security, please contact customer service.