Last Updated: April 11, 2026

Company Name: 渭源强升商贸有限公司

Email: service@mail.ybaxvet.com

Phone: +86 19292597061

Address:甘肃省定西市渭源县清源镇北环路渭水华庭2号楼101室直播孵化基地1064号

Legal Representative: Liu Huaqiang

Unified Social Credit Code: 91621123MAK4GYE9XA

Product Privacy Policy

To protect your personal privacy and data security, and to clarify our rules regarding the collection, use, storage, and protection of user personal information, we have established this policy. We operate in Singapore with a full range of products and strictly comply with the Personal Data Protection Act (PDPA) of Singapore and related regulations, ensuring the protection of your personal information. If you have any questions, please contact our customer service:

Customer Service Contact:
Email: service@mail.ybaxvet.com

Phone: +86 19292597061

Customer Service Hours:
Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00)

I. Scope of Information Collection

We only collect personal information that you actively provide or voluntarily submit during shopping or consultation. This includes, but is not limited to, name, phone number, email, shipping address, etc., and is used to complete order processing, after-sales service, and consultation responses. We do not collect irrelevant personal information.

II. Rules for Information Use

1. Collected personal information is only used to provide shopping services, process orders, respond to inquiries, and follow up on after-sales service. It will not be used for unrelated purposes.
2. Without your explicit consent, we will not sell, rent, or share your personal information with any third party, strictly adhering to the principle of necessity in data use.
3. If third-party cooperation is required to provide services (e.g., logistics and delivery), only necessary information will be shared, and third parties are required to maintain strict confidentiality and comply with relevant regulations.

III. Information Storage and Protection

1. Your personal information will be securely stored using encryption and other security measures to prevent leakage, tampering, or loss. Storage duration will not exceed a reasonable period required for service provision.
2. Any cross-border transmission of personal data will strictly comply with the PDPA of Singapore, ensuring that the receiving party provides equivalent data protection.
3. We will regularly maintain information security systems and strengthen employee training on privacy protection to prevent unauthorized access.

IV. User Rights

1. You have the right to access, correct, or delete your personal information. You may submit a request via customer service, and we will process and verify it within 1–3 business days.
2. You have the right to refuse the collection and use of non-essential personal information, which will not affect your ability to enjoy basic shopping services.

V. Prohibited Actions and Responsibility

1. Employees are strictly prohibited from leaking or misusing user personal information. Violations will be dealt with seriously, and severe cases will be subject to legal action.
2. If you discover that personal information has been leaked or misused, you may report it via customer service. We will investigate and take remedial measures immediately.

VI. Additional Notes

1. This policy complies with Singapore data protection laws. Matters not covered will be handled according to legal regulations.
2. We reserve the right to update or modify this policy based on legal requirements or business needs. Users will be informed of changes, and continued use of our services constitutes acceptance of the updated policy.
3. For any questions regarding personal information protection, please contact our customer service.